FAQs

Santa’s Symphony is in Burswood Park, in the parkland between Optus Stadium and Crown Perth.

Gates open at 4pm.

The event will finish at 9pm.

There is limited parking on Burswood Peninsula, so we recommend alternative ways of getting to the event. Catch the train, ride your bike along the river, get the bus to Great Eastern Hwy and walk up Camfield Drive or catch an Uber to the drop off zone. For more specific details on how to get to the Park itself, click here 

We highly recommend catching the train if possible - in spite of the Armadale/Thornlie line closures, trains will be operating between Perth and Victoria Park stations, including Stadium Station, on weekends (and major event days and public holidays). It's a 5-10 minute stroll from Stadium Station to the event.

Buses from other metro areas will get you to the front of the Park, along Great Eastern Highway. Wander north along Camfield Drive or Bolton Avenue to get to the event. Please use the Journey Planner to plan your travel arrangements.

No roads on the peninsula will be closed. Roger Mackay Drive and Camfield Drive will be managed by traffic control to allow pedestrians to cross those roads safely. Please drive slowly through the area and obey traffic controllers and signage.

Anyone pulling up illegally along Camfield Drive or Roger Mackay Drive will be asked to move on to ensure the traffic continues to flow. Please only park in designated bays.

While we recommend NOT driving, early birds may be able to find a parking spot in P6 or P8, located on either side of Crown Perth. Please park in a dedicated bay only. There will be a dedicated drop off zone available on Camfield Drive (northbound only).

Please note, ahead of the Perth Bikers Charity Ride on Sunday, 3 December, there will be no overnight parking in the Bus Hub or The Camfield on the Saturday, 2 December to ensure this area is free for the event on Sunday morning.

There will be limited ACROD parking available. To ensure we have a spot for you, please book a ticket to receive the appropriate information. Please note, if you book an ACROD ticket, you MUST have your permit displayed on the dash in order to access parking. If you do not book in advance, utilise the drop off zone for guests instead.

Yes, the designated zone for drop-offs and pick-ups is Camfield Drive (northbound only).

Yes, bike racks will be located inside the event. Please bring your own lock as we will not be able to provide you with one on-site, and leave it at your own risk. We take all care, but no responsibility. All bikes must be removed by 9pm so that the racks can be disassembled.

You do not need a ticket to access general admission. However, ticket holders will get priority entry on the day. Tickets can be obtained here. 

If you require accommodations to attend the event, please reserve the appropriate tickets for you and your guests here.

This includes those with mobility and hearing difficulties. Guests with mobility issues can also apply for an ACROD parking ticket via this process, but must have an ACROD pass displayed in their vehicle to access the parking area.

Yes, the event will proceed, regardless of the weather. This would only change if the safety for patrons or artists is compromised.

If you have misplaced an item at the event, it may have been handed in. Please email reception@buswoodpark.wa.gov.au or phone 08 9361 4475 during business hours to check.

If you have found something of value at the event, please hand it in to the Burswood Park marquee located in centre of event site and we will do our best to reunite it with its owner.

We prefer you to bring rugs and low chairs, but appreciate that not everyone is able to be seated like that. If you do bring high-back chairs, please be mindful of where you sit to avoid blocking the view of those behind you.

AUSLAN interpreters will be available for those guests with hearing difficulties. Please ensure you book tickets here to ensure we can cater for you.

Service animals are welcome, but please leave your pets at home.

You are welcome to bring your own food, although there will be plenty of food options on site for your convenience. We also encourage you to avoid single-use plastics, and take out the single use plastics brought into the event.

Yes, a wide range of food and beverage options will be available throughout the site to purchase. Keep an eye on our social media for updates.

Individual vendors may permit cash or contactless payment.

Cloaking facilities will not be available. Please confirm you have not brought anything with you that is prohibited.

There is limited shade available on the event site. Please bring a hat and sunscreen.

Prams, strollers and beach trolleys will be permitted at the event site. Please be mindful of where you sit to avoid blocking the view of those behind you.

Medical crews will be present for the duration of the event. First aid stations will be located next to both entrances, along with a roaming crew.

Santa's Symphony is only licensed to serve alcohol from the Campus Brewing Bar. you will not be able to bring your own alcohol into the event. Alcohol purchased from Campus Brewing cannot be taken into the rest of the venue and must be consumed within the designated licensed area at the bar.

Bags will be checked upon entry, and if found, alcohol will be confiscated.

Please leave your alcohol, pets and umbrellas at home, along with anything else that may obstruct other’s views of the event.

As this is a partially licenced event, unaccompanied minors are permitted to attend Santa’s Symphony, however, all patrons under 18 must be accompanied by a responsible adult when entering the Campus Brewing Bar area.

A responsible adult is a parent, carer or legal guardian aged 25 years and above. A responsible adult may accompany a maximum of four (4) patrons aged 17 or under. Any additional patrons aged 17 or under will not be allowed into the event without another accompanying responsible adult.

There are many activities available to keep kids (big and small) entertained before the main show. These include: giant bubbles, petting zoo, lawn games, and air brush tattoos among others. All of these activities are free to enjoy.

In addition, there will be market stalls and food trucks for exploring.

All activities are FREE to enjoy, other than food for the animals (this can be bought with cash only). However, you are welcome to enjoy the petting zoo without feeding them if you wish.

The event is smoke-free (cigarettes, cigars, vapes). If you do need to smoke, you will need to leave the site and stand at least 10m from the exit, and away from other guests.

Please ensure you dispose of your cigarette butt responsibly before returning to the event.

Burswood Park Board will be contracting professional photographers and videographers to take images of the event.

By entering this event site you agree to be filmed or photographed as members of the audience and release to Burswood Park only all rights to exhibit this work in print and electronic form publicly or privately. You also agree to waive any rights, claims or likeness in the video footage and photographs and agree that any uses described herein may be made without compensation or additional consideration.

Photographs and videos taken on the day may be used for marketing or promotional purposes worldwide including online, now or hereafter known for any purpose whatsoever.

The photographers and videographers will be roaming the event to take posed photos – you may choose to decline your photo to be taken.

Santa will be visiting us again this year in the Park, along with his Elf helper

The final schedule for the day is to be confirmed. Keep an eye on Facebook for more information closer to the event.

Water refill stations will be available at various locations around the event site.

We understand that scheduling our event on the 2nd of December might seem early, but it's important to note that events on the Burswood Peninsula are becoming more frequent. To ensure that our event doesn't overlap with other major happenings in the area, our date options are somewhat limited. Given that Optus Stadium will be occupied with the Summer of Cricket on the weekend of 16/17 December, and our main performers were already committed for the 9/10 December, the 2nd of December was the most suitable date available for our event.